About Us

Little Critters Peterinary Care was founded in 2011 by Dr Gillian Sylvestre, and started out as a solely mobile veterinary service.  The practice has prospered over the past few years which has allowed us to expand. We are now a two vet clinic, With Dr Melanie Rope becoming a partner in late 2013.

We are a locally owned and run small business servicing Ipswich and the surrounding area.  Our clinic located in Bundamba, has been open since early January 2014.  Here we are able to provide a full range of services such as consultations, soft tissue and orthopedic surgery, dentistry, radiology and hospitalisation.

Of course, we still provide house calls, but the clinic allows us to provide more complete care for our patients. Both Dr Gillian and Dr Melanie also have a keen interest in animal rescue, and work with a number of Rescue Groups in the Ipswich and Brisbane Region. If you are looking for personalised, affordable veterinary care for your pets, give us a call today.


Questions?


Are you a qualified Vet?

Both Gillian and Melanie graduated from the University of Queensland with Honours.

You can check their qualifications on Veterinary Surgeons Register at the Veterinary Surgeons Board of Queensland website.


What are your hours of operation?

Monday to Friday - 7:30am - 5:15pm

Saturday - 9:00am - 12:00pm

Appointments outside of normal business hours can be arranged for your convenience.

Simply telephone us on - 07 3816 0210


Do you treat animals other than dogs and cats?

To ensure that we provide the best care possible we have chosen to focus on cats and dogs in our practice.

Melanie is accredited to administer the Hendra vaccine and can provide treatment for uncomplicated equine health concerns.


Do you provide after hours emergency care?

Yes, We do provide a limited after hours service to clients of our clinic. This service is available until 9pm each night. For emergencies over the weekend and between 9pm and 7.30 am on weekdays,or if we cannot attend to your animal straight away, we  request that you immediately contact one of the 24 hour emergency hospitals listed below. It may be critical to your pet’s health.

Some situations that require immediate attention

  • Any afterhours emergencies
  • Symptoms of tick paralysis – vomiting, gagging, retching, unable to walk properly, difficulty breathing
  • Symptoms of Parvovirus – vomiting, lethargy, diarrhoea and a history of either no vaccinations or an incomplete vaccination schedule
  • Trauma from being hit by a vehicle
  • Difficulty breathing
  • Unable to urinate
  • Swollen abdomen that is tight or hard
  • It has been more than 2 hours between delivering puppies or kittens or there has been unproductive straining (bearing down without delivery) for more than 20 minutes
  • Trauma to eyes

For emergencies or serious conditions you should contact your local veterinary hospital or one of the following 24 hour after-hours/emergency veterinary hospitals.

  • UQ Veterinary Medical Centre Gatton
    • Phone: 07 5460 1788
    • Address: Main Drive, Building 8156, UQ Gatton Campus
  • Animal Emergency Service Underwood 
    • Phone: 07 3177 2335
    • Address: The Springwood Centre, Cnr Lexington and Logan Roads, Underwood


What will happen during a house visit?

A house visit by Little Critters will be like going to a regular clinic in most ways.

The first time you will need to complete a new client form.  We will then discuss your pet’s health history and current issues and we will examine your pet.

A treatment plan, any medications or special diet that may be needed can usually be supplied at the time of the visit, or picked up from the clinic.


Will I have to wait around for you to come?

We pride ourselves on being on time for any appointments.

If there are any problems and we are delayed we will ring you and let you know when to expect us or make another appointment time if this is inconvenient to you.


How do I pay?

Payment is required at the time of service.

Any medications, pathology or other testing and other procedures are additional to your consultation fee.

We accept cash and EFTPOS for your convenience.

Please have reasonable change for us if you want to pay with cash.

To help keep our prices reasonable there will be a 1% surcharge for any payments made with a credit card.


 

What our clients say

“Great vets treat you and your pet like family fantastic service with great prices highly recommended”

Mark – December 2015

Mark

“Personal. Attentive and always willing to go above and beyond. I wouldnt trust anyone else with my babies care”

Jen – April 2016

Jen

“Best vet by far! Actually cares about the pet and not just the money! Will be using Little Critters from now on!”

Tammie

Tammie - May 2016

“I have been very impressed with your service and knowledge, and recommend you often to other animal owners, as I feel you are the most caring and competent vet I have dealt with.”

 

Katrina

Katrina, Kholo - White Swiss Shepherd breeder


Meet Our Veterinarians

Libby McAllan

Veterinary Nurse



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Helena Coaley

CERT IV Veterinary Nurse



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Lisa Lees

CERT IV Veterinary Nurse



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Krystal Pryde

Veterinary Nurse with over 16 years experience.



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Dr Gillian Sylvestre

Dr Gillian Sylvestre
BVSc (Hons. IA)
Veterinarian/Practice Principal



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Dr Melanie Rope

Dr Melanie Rope
BVSc (Hons. 2A)
Veterinarian/Practice Principal



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Rob Broady

Rob is a Certificate IV qualified Veterinary Nurse with over 8 years experience.



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